Aleck Matambo’s approach to supplier relationships proved critical during Dell’s COVID-era factory relocations. When inventory shortages forced allocation decisions across the industry, suppliers prioritized Dell because of partnerships built long before the crisis. His framework moves beyond transactional cost negotiations to create symbiotic relationships focused on innovation, market insights, and long-term value creation. This partnership model becomes essential during supply chain disruptions, enabling faster adaptation and stronger resilience against geopolitical challenges that continue reshaping global manufacturing.

Aleck’s experience in Google reveals that most procurement teams struggle with AI adoption because they lack aligned strategy and change management. Rather than implementing AI tools to improve existing workflows, he advocates for using AI’s transformational capabilities to reimagine operating models entirely. The key lies in selecting three to five priority areas, building strong business cases that address change impact, and investing in reskilling so teams view AI as capability augmentation rather than job replacement.

Topics discussed:

• How e-procurement and e-auctions in automotive achieved 20-30% savings while enabling low-cost sourcing expansion into China.
• The transition from operator to consultant, bridging the gap between conceptual strategy and practical implementation.
• Partnering with senior executives to identify how procurement addresses boardroom priorities like innovation, resilience, and growth.
• Redefining procurement as a strategic enabler rather than cost center through executive partnerships, data-driven decision making, and leveraging AI and digital tools to reimagine workflows and organizational value.
• Using data as a compass for opportunity identification rather than a mirror for cost savings alone.
• Building symbiotic supplier relationships that deliver competitive advantages during crises.
• The balance of trade program where procurement opened doors for sales teams by leveraging supplier relationships that sales didn’t have.
• AI implementation challenges where 85-95% of programs fail to achieve ROI, requiring aligned corporate strategy, prioritized use cases, strong change management, and focus on reskilling rather than replacement.
• Moving beyond cost-focused metrics to measure total cost of ownership, supplier partnership quality, third-party risk management, and procurement’s contribution to organizational resilience and agility during supply chain shocks.

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