Kristen Coar, Vice President of Global Procurement at Ferrara, stopped measuring savings on the direct side. Her procurement organization targets on-time delivery, supply chain flexibility, and market-beating pricing, aligned to what her CEO and CFO actually prioritize.
Kristen tells John why most procurement organizations rush to digitize before their foundational data is ready, how a Navy career shaped her servant-leadership approach, and why she applies a “snake oil” filter to AI procurement vendors promising the world.
Topics discussed:
– Why Ferrara measures procurement value differently for direct vs. indirect
– Aligning sourcing strategy to what senior stakeholders actually prioritize
– Running centralized global strategy with local procurement teams
– Stakeholder buy-in through pairing trust-building with top-down policy
– Why digitizing before fixing master data governance wastes resources
– Using energy hedging as a baseline risk management practice
– Filtering AI procurement tools through a “snake oil” detector
– How GLP-1 drugs are reducing demand across the sugar industry
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