Marketing procurement earns its seat when it speaks the stakeholder’s language. Melissa Saw, Consumer Health Marketing & Sales Procurement, North America Lead at Bayer, came to procurement from a career in sales and marketing, and that background shapes how she partners with internal teams and agencies. Speaking with John at ProcureCon East, Melissa shares why … EP 63 – Bayer’s Melissa Saw On Speaking The Stakeholder’s Language In Marketing Procurement

Does every purchased service need to go out to bid? At Parkland Hospital, Pamela Bryant, SVP, Supply Chain Management and an incoming Bellwether League Hall of Fame inductee, uses evaluation committees on certain services to ask whether what’s in place today is good enough with some tweaks. She also inherited a thousand-bed hospital designed to … EP 62 – Parkland Hospital’s Pamela Bryant on Consolidating Purchased Services Volume and Deciding What Goes Out to Bid

Douglas Krieger, Sr. Director Global Strategic Sourcing at Herbalife, sees procurement’s seat at the table differently than most. Getting it is the easy part. Keeping it requires showing up with value that goes beyond running the next RFP, and his team is investing in sales training over sourcing courses to make sure that happens. Douglas … EP 61 – Herbalife’s Douglas Krieger On Why Keeping The Seat At The Table Is The Real Work

Mark Welch has led Novant Health’s supply chain for 21 years, helping scale the system to $12 billion in revenue. Working without a dedicated medical director in supply chain, he built a model where sourcing managers facilitate clinical conversations directly with physicians across orthopedics and heart and vascular. Mark tells Eric how his distribution center … EP 60 – Novant Health’s Mark Welch On Preparing His Supply Chain Team To Operate At $20 Billion Scale

Kristen Coar, Vice President of Global Procurement at Ferrara, stopped measuring savings on the direct side. Her procurement organization targets on-time delivery, supply chain flexibility, and market-beating pricing, aligned to what her CEO and CFO actually prioritize. Kristen tells John why most procurement organizations rush to digitize before their foundational data is ready, how a … EP 59 – Ferrara’s Kristen Coar On Aligning Procurement To What Your CEO Actually Wants

Noah Dunlap, Chief Supply Chain Officer at Emory Healthcare, walked into a federated, fragmented supply chain and built a three-tier transformation framework: foundation, optimization, innovation. Eighteen months in, the results are backed by a strategic plan he presented during the hiring process itself. Noah breaks down his approach to data infrastructure across multiple ERPs and … EP 58 – Emory Healthcare’s Noah Dunlap On Building A Three-Tier Supply Chain Transformation Framework

Cleveland Clinic performs 300,000 surgeries a year and processes 80,000 instrument sets. Stephen Downey manages the supply chain behind all of it through three words: centralize, standardize, automate. That means enterprise-wide procedure cards, one knee tray, and off-site sterile processing modeled on facilities in Denmark and at Walmart. Stephen also breaks down how a monthly … EP 57 – Cleveland Clinic’s Stephen Downey On Centralizing, Standardizing, And Automating Supply Chain

Eric O’Daffer speaks with Burton Fuller, Vice President and Chief Supply Chain Officer at Johns Hopkins Medicine. Burton’s team is connecting case schedule data from the EHR to their demand planning forecast, what Eric called the “holy grail” of demand planning. With a new cloud-based WMS, a replaced point of use system, and a new … EP 56 – Johns Hopkins Medicine’s Burton Fuller On Building The Data Foundation To Measure Every Facet Of Supply Chain Performance

When over 250,000 patients are mortally injured by medical error annually, supply chain has a direct stake that most organizations underestimate. Charlie Miceli, Former VP Network Chief Supply Chain Officer at University of Vermont Health Network, spent over 15 years in a role that reached well beyond procurement. Charlie and Eric O’Daffer cover AI as … EP 55 – University of Vermont Health’s Charlie Miceli On AI As The New ERP In Healthcare Supply Chain

When Kevin Gordon joined Grady Health System four years ago, he inherited a supply chain function that lacked credibility, documented processes, and modern technology. Before asking for a single dollar, he ran a structured assessment across four pillars: people, processes, finances, and technology. That sequence mattered. Everything that followed, including a full ERP migration from … EP 54 – Grady Health’s Kevin Gordon On The Back-To-Basics Approach To Rebuild Supply Chain Credibility